Question 1

_____________ refers to companies headquartered abroad who elect to bring production and manufacturing to domestic subsidiaries.

Accepted Answer

A)   Outsourcing
B)   Insourcing
C)   Production transition
D)   Production transformationE) A) and B)
F) A) and C)

Question 2

The purpose of a division of labor and specialization is to improve an employee's job performance.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following was created as a solution to the temporary nature of the matrix structure?

Accepted Answer

A)   Line organizations
B)   Cross-functional self-managed teams
C)   Line-and-staff organizations
D)   Network organizationsE) B) and C)
F) All of the above

Question 4

An organization's core competencies are those functions that the firm performs as well as or better than anyone else in the world.

Accepted Answer

A) True 
 B)False

Question 5

Fayol's _____________ principle states that each worker should report to one,and only one,boss.

Accepted Answer

A)   division of labor
B)   unity of command
C)   esprit de corps
D)   comparative advantageE) A) and B)
F) None of the above

Question 6

The very best organizations have cultures that emphasize service to others,especially customers.

Accepted Answer

A) True 
 B)False

Question 7

New technology such as the Internet has opened up opportunities for firms to sell to new markets.

Accepted Answer

A) True 
 B)False

Question 8

The optimum number of subordinates a manager can supervise is referred to as the:

Accepted Answer

A)   manager-subordinate ratio.
B)   chain of command.
C)   employee quota.
D)   span of control.E) B) and C)
F) C) and D)

Question 9

Independence Electronics prides itself as a world-class producer of components used in CD and DVD players.The outstanding performance of the production department indicates that this activity is one of the firm's:

Accepted Answer

A)   fiscal responsibilities.
B)   core competencies.
C)   benchmark assets.
D)   target competitive advantages.E) B) and C)
F) All of the above

Question 10

Bull's-eye,a regional discount retailer,carefully watches and compares its operation with the operations of its closest rivals.This firm does:

Accepted Answer

A)   outsourcing.
B)   functional positioning.
C)   core competency ranking.
D)   competitive benchmarking.E) B) and C)
F) A) and B)

Question 11

An organization that consists of many layers of management is referred to as a(n) ____________ organization.

Accepted Answer

A)   flat
B)   wide
C)   tall
D)   deepE) B) and C)
F) A) and D)

Question 12

In an inverted organization,the purpose of management is to assist and support the decisions of employees who work directly with customers.

Accepted Answer

A) True 
 B)False

Question 13

Competitive benchmarking rates an organization's products and operations against the industry average.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements most closely identifies the problem with adopting Fayol's principles of organization design for contemporary businesses?

Accepted Answer

A)   Leaving some decision-making power to middle management had the effect of minimizing the effort and results that management would put into the other historical principles of organization.
B)   The rule making that developed from these principles created organizations that didn't respond quickly to customer needs.
C)   The principles of Fayol and Weber hampered a firm's ability to determine if it was profitable.
D)   Authority and responsibility quickly became unrelateD.E) All of the above
F) B) and C)

Question 15

Ben was confident that sports fans would fill the seats in his brewery restaurant after major league baseball games if they just knew about the place - after all,he offered convenience,easy walking distance,great local talent for entertainment and several fresh premium brews.He decided to join social networks such as Twitter and Facebook,and offer wireless services and lunch for afternoon customers.These are worthy strategies for reaching digital natives.

Accepted Answer

A) True 
 B)False

Question 16

Campbell is a middle manager for a bureaucratic organization.According to Max Weber's views on bureaucratic organizations,Campbell's function within the organization is to:

Accepted Answer

A)   make key operating decisions.
B)   evaluate the daily performance of first-line employees.
C)   ensure the organization achieves esprit de corps.
D)   implement the decisions of top management.E) A) and B)
F) A) and C)

Question 17

Staff personnel perform functions such as production and sales that contribute directly to the primary goals of the organization.

Accepted Answer

A) True 
 B)False

Question 18

Departmentalizing by customer group has proven ineffective.

Accepted Answer

A) True 
 B)False

Question 19

A virtual corporation is a networked organization made up of replaceable firms that join the network and leave it as needed.

Accepted Answer

A) True 
 B)False

Question 20

In a _____________ organization,specialists from different parts of the organization are brought together on a temporary basis to work on specific projects.

Accepted Answer

A)   matrix
B)   line
C)   line-and-staff
D)   centralizedE) None of the above
F) B) and C)

Exam 8: Adapting Organizations to Todays Markets

_____________ refers to companies headquartered abroad who elect to bring production and manufacturing to domestic subsidiaries.

Correct Answer
verified

Departmentalizing by customer group has proven ineffective.

Correct Answer
verified

Bull's-eye,a regional discount retailer,carefully watches and compares its operation with the operations of its closest rivals.This firm does:

Correct Answer
verified

An organization's core competencies are those functions that the firm performs as well as or better than anyone else in the world.

Correct Answer
verified

Which of the following statements most closely identifies the problem with adopting Fayol's principles of organization design for contemporary businesses?

Correct Answer
verified

The very best organizations have cultures that emphasize service to others,especially customers.

Correct Answer
verified

Competitive benchmarking rates an organization's products and operations against the industry average.

Correct Answer
verified

Fayol's _____________ principle states that each worker should report to one,and only one,boss.

Correct Answer
verified

The purpose of a division of labor and specialization is to improve an employee's job performance.

Correct Answer
verified

In an inverted organization,the purpose of management is to assist and support the decisions of employees who work directly with customers.

Correct Answer
verified

Which of the following was created as a solution to the temporary nature of the matrix structure?

Correct Answer
verified

In a _____________ organization,specialists from different parts of the organization are brought together on a temporary basis to work on specific projects.

Correct Answer
verified

Staff personnel perform functions such as production and sales that contribute directly to the primary goals of the organization.

Correct Answer
verified

Campbell is a middle manager for a bureaucratic organization.According to Max Weber's views on bureaucratic organizations,Campbell's function within the organization is to:

Correct Answer
verified

An organization that consists of many layers of management is referred to as a(n) ____________ organization.

Correct Answer
verified

A virtual corporation is a networked organization made up of replaceable firms that join the network and leave it as needed.

Correct Answer
verified

New technology such as the Internet has opened up opportunities for firms to sell to new markets.

Correct Answer
verified

Correct Answer
verified

Independence Electronics prides itself as a world-class producer of components used in CD and DVD players.The outstanding performance of the production department indicates that this activity is one of the firm's:

Correct Answer
verified

The optimum number of subordinates a manager can supervise is referred to as the:

Correct Answer
verified

Exam 8: Adapting Organizations to Todays Markets

_____________ refers to companies headquartered abroad who elect to bring production and manufacturing to domestic subsidiaries.

Correct AnswerverifiedShow Answer

Departmentalizing by customer group has proven ineffective.

Correct AnswerverifiedShow Answer

Bull's-eye,a regional discount retailer,carefully watches and compares its operation with the operations of its closest rivals.This firm does:

Correct AnswerverifiedShow Answer

An organization's core competencies are those functions that the firm performs as well as or better than anyone else in the world.

Correct AnswerverifiedShow Answer

Which of the following statements most closely identifies the problem with adopting Fayol's principles of organization design for contemporary businesses?

Correct AnswerverifiedShow Answer

The very best organizations have cultures that emphasize service to others,especially customers.

Correct AnswerverifiedShow Answer

Competitive benchmarking rates an organization's products and operations against the industry average.

Correct AnswerverifiedShow Answer

Fayol's _____________ principle states that each worker should report to one,and only one,boss.

Correct AnswerverifiedShow Answer

The purpose of a division of labor and specialization is to improve an employee's job performance.

Correct AnswerverifiedShow Answer

In an inverted organization,the purpose of management is to assist and support the decisions of employees who work directly with customers.

Correct AnswerverifiedShow Answer

Which of the following was created as a solution to the temporary nature of the matrix structure?

Correct AnswerverifiedShow Answer

In a _____________ organization,specialists from different parts of the organization are brought together on a temporary basis to work on specific projects.

Correct AnswerverifiedShow Answer

Staff personnel perform functions such as production and sales that contribute directly to the primary goals of the organization.

Correct AnswerverifiedShow Answer

Campbell is a middle manager for a bureaucratic organization.According to Max Weber's views on bureaucratic organizations,Campbell's function within the organization is to:

Correct AnswerverifiedShow Answer

An organization that consists of many layers of management is referred to as a(n) ____________ organization.

Correct AnswerverifiedShow Answer

A virtual corporation is a networked organization made up of replaceable firms that join the network and leave it as needed.

Correct AnswerverifiedShow Answer

New technology such as the Internet has opened up opportunities for firms to sell to new markets.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Independence Electronics prides itself as a world-class producer of components used in CD and DVD players.The outstanding performance of the production department indicates that this activity is one of the firm's:

Correct AnswerverifiedShow Answer

The optimum number of subordinates a manager can supervise is referred to as the:

Correct AnswerverifiedShow Answer

Correct Answer
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