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A medical-surgical nurse is going off shift and giving her report to the nurse coming on duty. She is clearly and accurately describing the conditions of the patients she cared for during her shift. This is an example of which skill?


A) people skills
B) critical thinking skills
C) technical skills
D) moral values skills
E) problem-solving skills

F) A) and B)
G) None of the above

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What document serves as a guideline for employees about professional behavior and etiquette?


A) the AMA's Code of Ethics
B) the office policy manual
C) medical practice acts
D) Emily Post's Guide to Etiquette
E) the statutes of the city where the organization is located

F) C) and D)
G) D) and E)

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Rules of etiquette applicable to one's place of employment are known as:

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protocol, which is a...

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Law may be defined as


A) a moral code.
B) good manners.
C) rules of conduct.
D) protocol.
E) the rules of behavior.

F) A) and B)
G) A) and C)

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Unlawful acts are always:


A) unacceptable
B) unethical
C) punishable by legal means
D) punishable by professional groups
E) those that require time in jail

F) A) and E)
G) A) and C)

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B

A specialist who consults with physicians, researchers, and others to help them make difficult decisions is known as:

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a medical ...

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Written codes of ethics for health care practitioners:


A) evolved primarily to serve as moral guidelines for those who provide care
B) are legally binding
C) did not exist in ancient times
D) are used in legal cases
E) are enforced by hospitals

F) A) and E)
G) B) and D)

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A

What is the meaning of the term litigious?


A) higher number of practicing lawyers
B) decreased legal liability
C) increase in the number of lawsuits
D) increase in consumer awareness of health care
E) increase in laws covering error

F) A) and D)
G) C) and E)

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Which of the following is a synonym for "good manners"?


A) protocol
B) etiquette
C) morals
D) laws
E) ethics

F) C) and D)
G) B) and E)

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What do professional organizations create to govern their members?


A) laws
B) codes of ethics
C) statutes
D) procedure manuals
E) etiquette standards

F) C) and D)
G) None of the above

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A radiology technician approaches a new patient and states: "I am Jennifer and I will be taking care of you today." This is an example of which of the three "C's"?


A) Common sense.
B) Compassion.
C) Commitment.
D) Coordination.
E) Courtesy.

F) None of the above
G) C) and D)

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The first step in a critical thinking problem solving is to


A) evaluate the evidence.
B) gather information.
C) clarify the problem.
D) consider alternatives.
E) implement the right decision.

F) B) and E)
G) A) and E)

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Which of the following is an example of a health care practitioner displaying compassion for a patient?


A) A physician making rounds in a hospital asks a patient how he is doing.
B) A nurse feels sorry for patient who was just diagnosed with cancer.
C) A medical assistant inquires about a patient's children.
D) A LPN helps an elderly person walk through the hallways.
E) A physician sits down with a patient and addresses all the patient's concerns.

F) A) and E)
G) A) and D)

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Bioethics is concerned with:


A) etiquette in medical research
B) health care law
C) the ethics of scientists doing research in a university
D) ethical implications of biological research methods and results
E) moral values of the scientists

F) A) and E)
G) C) and E)

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Standards of behavior, developed as a result of one's concept of right and wrong, is known as:

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ethics, which is concerned wit...

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The plaintiff in a lawsuit is the


A) party against who criminal or civil charges have been filed.
B) party filing the civil charges.
C) party keeping order in the court.
D) party that testifies.
E) party that dismisses the suit.

F) A) and D)
G) B) and E)

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The defendant in a lawsuit is the


A) party against who criminal or civil charges have been filed.
B) party filing the civil charges.
C) party keeping order in the court.
D) party that testifies.
E) party that dismisses the suit.

F) A) and B)
G) A) and E)

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A student medical assistant doing his/her internship in a physician's office refuses to wipe up a spilled drink in the exam room hallway because she he/she believes housekeeping is not part of his/her job description. The student is demonstrating the absence of which quality deemed necessary for successful health care practitioners?


A) compassion
B) technical skill
C) common sense
D) courtesy
E) etiquette

F) B) and C)
G) A) and D)

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The health care professional who studies law and ethics gains perspective on current issues that affect health care practice. Which of the following accurately describes one of those issues?


A) A decrease in health care costs makes health care more affordable.
B) The media has ensured that everyone has the same access to medical care.
C) With the advancement of medical technology patients expect favorable outcomes.
D) Health care professionals should not be involved in the legal issues of patients.
E) The role of the private sector in health care

F) A) and E)
G) B) and E)

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Unethical behavior is always:


A) unacceptable
B) illegal
C) punishable by legal means
D) punishable by professional groups
E) behavior that requires time in jail

F) A) and B)
G) A) and C)

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A

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