Question 1

An analytical decision making style has a higher tolerance for ambiguity.

Accepted Answer

A) True 
 B)False

Question 2

Empowerment is also referred to as participative management and open-book management.The core component of empowerment is

Accepted Answer

A)  taking power from one person in the organization and giving it to another employee
B)  a win-lose relationship since managers pass their responsibilities onto employees
C)  a lose-win relationship because the more power you give away, the more you have
D)  progressively pushing decision-making authority throughout the organization at all levels
E)  a lose-lose relationship because managers lose power and employees have more responsibilitiesF) B) and C)
G) A) and B)

Question 3

Which of the following is NOT an advantage of group decision-making?

Accepted Answer

A)  greater pool of knowledge
B)  social pressure
C)  greater comprehension
D)  increased acceptance
E)  training groundF) B) and D)
G) B) and C)

Question 4

Obtaining influence through knowledge or information is

Accepted Answer

A)  reward power
B)  legitimate power
C)  coercive power
D)  expert power
E)  referent powerF) None of the above
G) C) and D)

Question 5

The tendency to base decisions on information readily available in memory is called

Accepted Answer

A)  bounded reality
B)  availability heuristic
C)  representative heuristic
D)  judgmental heuristic
E)  reality heuristicF) A) and D)
G) A) and C)

Question 6

The rational model of decision making uses a six-step sequence.The third step is:

Accepted Answer

A)  identify the problem
B)  formulate alternatives
C)  gather related information
D)  select the best alternative
E)  implement the solutionF) A) and D)
G) B) and D) B

Question 7

In the evolution of power, participation means that

Accepted Answer

A)  the manager/leader imposes decisions
B)  the manager/leader consults followers
C)  the manager/leader and followers jointly make decisions
D)  the followers are granted authority to made decisions
E)  the followers consult the manager to make decisionsF) None of the above
G) A) and E)

Question 8

Influence technique(s)  is/are

Accepted Answer

A)  rational persuasion
B)  inspirational appeals
C)  consultation
D)  ingratiation
E)  all of the responses are correctF) B) and E)
G) A) and E) E

Question 9

Empowerment is an extension of socialized power.

Accepted Answer

A) True 
 B)False

Question 10

Groups are beneficial to the decision making process if they can provide additional information to increase the quality of the decision.

Accepted Answer

A) True 
 B)False

Question 11

Political maneuvering is triggered by uncertainty.Common source(s)  of uncertainty is/are

Accepted Answer

A)  weak group competition
B)  certainty as the cause of change
C)  unclear objectives and vague performance measures
D)  high turnover
E)  job dissatisfactionF) B) and C)
G) B) and D)

Question 12

The bounded rationality model's focus is on how decisions

Accepted Answer

A)  should be made
B)  should not be made
C)  follow a logical process
D)  escalate
E)  are actually madeF) A) and E)
G) B) and D)

Question 13

An exciting trend in today's organizations, which centers on giving employees authority and responsibility over tasks that were once held by their superiors is called?

Accepted Answer

A)  task identify
B)  participative power
C)  motivation
D)  empowerment
E)  authority baseF) A) and E)
G) A) and D)

Question 14

Referent power is also called

Accepted Answer

A)  authority
B)  socialized power
C)  charisma
D)  compliance
E)  ultimate powerF) A) and E)
G) B) and D)

Question 15

The ability to influence others to develop a dependent relationship is the definition of

Accepted Answer

A)  influence
B)  social power
C)  reward power
D)  position power
E)  powerF) None of the above
G) A) and E)

Question 16

Obtaining influence through threatened or actual punishment is

Accepted Answer

A)  reward power
B)  legitimate power
C)  coercive power
D)  expert power
E)  referent powerF) A) and B)
G) A) and C) C

Question 17

Which of the following is NOT a power base created by French and Raven?

Accepted Answer

A)  reward
B)  legitimate
C)  social
D)  expert
E)  referentF) A) and D)
G) All of the above

Question 18

An influencing tactic is a threat or pressure to do something.

Accepted Answer

A) True 
 B)False

Question 19

Threats of punishment and actual punishment give individuals ________ power.

Accepted Answer

A)  reward
B)  coercive
C)  expert
D)  legitimate
E)  socialF) A) and E)
G) A) and B)

Question 20

The Delphi technique is a group process that

Accepted Answer

A)  helps groups work together in a structured group meeting
B)  uses software to encrypt ideas
C)  anonymously generates ideas or judgments from physically dispersed experts
D)  is very useful in face-to-face meetings
E)  brings participants together to talk through their differencesF) A) and C)
G) A) and D)

Exam 9: Power and Influence in the Workplace

An analytical decision making style has a higher tolerance for ambiguity.

Correct AnswerverifiedShow Answer

Empowerment is also referred to as participative management and open-book management.The core component of empowerment is

Correct AnswerverifiedShow Answer

Which of the following is NOT an advantage of group decision-making?

Correct AnswerverifiedShow Answer

Obtaining influence through knowledge or information is

Correct AnswerverifiedShow Answer

The tendency to base decisions on information readily available in memory is called

Correct AnswerverifiedShow Answer

The rational model of decision making uses a six-step sequence.The third step is:

Correct AnswerverifiedB

In the evolution of power, participation means that

Correct AnswerverifiedShow Answer

Influence technique(s) is/are

Correct AnswerverifiedE

Empowerment is an extension of socialized power.

Correct AnswerverifiedShow Answer

Groups are beneficial to the decision making process if they can provide additional information to increase the quality of the decision.

Correct AnswerverifiedShow Answer

Political maneuvering is triggered by uncertainty.Common source(s) of uncertainty is/are

Correct AnswerverifiedShow Answer

The bounded rationality model's focus is on how decisions

Correct AnswerverifiedShow Answer

An exciting trend in today's organizations, which centers on giving employees authority and responsibility over tasks that were once held by their superiors is called?

Correct AnswerverifiedShow Answer

Referent power is also called

Correct AnswerverifiedShow Answer

The ability to influence others to develop a dependent relationship is the definition of

Correct AnswerverifiedShow Answer

Obtaining influence through threatened or actual punishment is

Correct AnswerverifiedC

Which of the following is NOT a power base created by French and Raven?

Correct AnswerverifiedShow Answer

An influencing tactic is a threat or pressure to do something.

Correct AnswerverifiedShow Answer

Threats of punishment and actual punishment give individuals ________ power.

Correct AnswerverifiedShow Answer

The Delphi technique is a group process that

Correct AnswerverifiedShow Answer

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B

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E

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C

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