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Exam 1: Innovative Management for a Changing World

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Question 51

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Which of the following is not a decisional role?

A) Entrepreneur
B) Negotiator
C) Resource allocator
D) Disturbance handler
E) Liaison

F) All of the above
G) A) and B)

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Question 52

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Discuss the advantages and disadvantages of Taylor's Scientific Management.

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The advantages of scientific management ...

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Question 53

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Scientific management evolved with the use of precise procedures in place of tradition and rules of thumb.

Scenario - Britney Marr The opportunity to gain a foothold in the snack cracker industry had just been found. Britney Marr, an account executive manager for Baked Wheat Industries had developed an interest in wheat crackers two months ago when one of her newly hired account execs, Amy Bender, had convinced her about the high margins and promising future associated with that market. Marr had always believed that if you do your homework in hiring the best people then it only makes sense to listen to their recommendations and implement their suggestions. Marr had given her approval to Bender to explore opportunities to move into this promising new market. This morning, Bender had reported that the Jackson Corporation had severed its contract with Feel Good Crackers Incorporated. Apparently, the Feel Good salesman had shared sensitive information about Jackson at a cocktail party. Bender had already established a good relationship with Feel Good buyers and so recognized this as an opportunity to expand her market into wheat crackers. -Marr's behavior provides an example of:

Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

_______involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization.

Weber's vision of organizations that would be managed on an impersonal, rational basis is called an______ .

Managers in small businesses tend to emphasize roles different from those of managers in large corporations.

Efficiency refers to the degree to which the organization achieves a stated objective.

How do small business managers emphasize different management roles in comparison to larger business managers?

According to Weber's ideas on bureaucracy, organizations should be based on which of these?

A management perspective that emerged after World War II, and applied mathematics, statistics, and other quantitative techniques to managerial problems is referred to as an ______.

A subfield of the classical management perspective that focused on the total organization rather than the individual worker, delineating the management functions of planning, organizing, commanding, coordinating, and controlling is called______ .

Max Weber felt selection of employees should be based on______ .

Without_______ , no company can survive over the long run.

Frank Gilbreth felt that efficiency equated with:

In order to determine how to deal with a problem employee, Sharon evaluated the employee, the problem, and the context in which the problem occurred. She is applying which of the following perspectives?

The degree to which the organization achieves a stated goal is called_______ .

Time and motion studies that resulted in drastic reduction in the time patients spent on the operating table were pioneered by ______.

Which of the following is not one of the conceptual categories of managerial roles Mintzberg defined?