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Strategic management consists of the analysis, decisions, and actions an organization undertakes to create and sustain competitive advantages.

A) True
B) False

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Organizational vision statements are the beginning point for the hierarchy of goals throughout the organization. An organization's vision statement should be massively inspiring, overarching, and long-term.

A) True
B) False

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When a vision fails because senior management's behaviour is not consistent with the vision, this is referred to which of the following failures?


A) Not the Holy Grail
B) Irrelevance
C) The Walk Does Not Match the Talk
D) Tunnel Vision

E) C) and D)
F) A) and B)

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A manager's capacity to both align resources to take advantage of existing product markets, as well as proactively explore new opportunities is called:


A) targeting
B) altitudes
C) ambidexterity
D) ambition

E) B) and C)
F) None of the above

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An organization is responsible to many different entities. In order to meet the demands of these groups, organizations must participate in stakeholder management. Stakeholder management means that


A) interests of the shareholders are not the only interests that matter.
B) stakeholders are second in importance to the shareholders.
C) stakeholders and managers inevitably work at cross-purposes.
D) all stakeholders receive financial rewards.

E) None of the above
F) A) and B)

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Which of the following SMART criteria is satisfied when an objective is consistent with the vision and mission of the organization?


A) Specific
B) Measurable
C) Appropriate
D) Realistic

E) B) and D)
F) All of the above

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According to the text, the "triple bottom line" approach to corporate accounting includes which three components?


A) financial, environmental, and customer.
B) financial, organizational, and customer.
C) financial, environmental, and social.
D) financial, organizational, and psychological.

E) A) and D)
F) B) and C)

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Stakeholders are:


A) a new way to describe shareholders.
B) individuals, groups, and organizations who have a stake in the success of the organization.
C) creditors who hold a lien on the assets of the organization.
D) attorneys and their clients who sue the organization.

E) None of the above
F) A) and B)

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B

A firm has a variety of different stakeholders. Identify several possible stakeholders a firm may have and discuss how the firm may achieve stakeholder symbiosis.

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Stakeholders include suppliers...

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The strategic management of an organization entails which three ongoing processes?


A) Performance, motivation, and evaluation
B) Analysis, decisions, and actions
C) Vision, objectives, and goals
D) Evaluation, appraisal, and adjustment

E) B) and D)
F) B) and C)

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Describe the focus of shared value creation.

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Shared value creation focuses ...

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Effective vision statements include:


A) all strategic directions of the organization.
B) a brief statement of the company's direction.
C) strategic posturing and future objectives.
D) financial objectives and projected figures.

E) B) and D)
F) B) and C)

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As our world increases in complexity, the global environment is increasingly competitive and challenging. The key to effective globalization is:


A) managing the flow of goods.
B) more people speaking more languages.
C) managing the flow of capital, people, and information.
D) governmental regulations.

E) B) and C)
F) A) and C)

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XYZ Corporation has developed a sophisticated quantitative model that can predict the relationship between employee satisfaction, customer satisfaction, and financial results. This is an example of a symbiotic approach to strategic management.

A) True
B) False

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Members of boards of directors are


A) appointed by the Securities and Exchange Commission.
B) elected by the shareholders as their representatives.
C) elected by the public.
D) only allowed to serve one term of four years.

E) B) and C)
F) C) and D)

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Firms must be aware of goals other than short-term profit maximization. One area of concern should be social responsibility which is:


A) the expectation that business will strive to improve the overall welfare of society.
B) the idea that organizations are solely responsible to local citizens.
C) the fact that court costs could impact the financial bottom line.
D) the idea that businesses are responsible to maintain a healthy social climate for their employees.

E) A) and D)
F) All of the above

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A

Crowdsourcing diminishers interdependence between stakeholders and the firm.

A) True
B) False

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False

Strategic management should only include short-term objectives. Long-term objectives are covered in the organization's vision statement.

A) True
B) False

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Strategic objectives should be measurable, specific, appropriate, and realistic, but not constrained by time deadlines.

A) True
B) False

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"To be the happiest place on earth" (Disney) exemplifies which of the following?


A) vision statements
B) mission statements
C) strategic objectives
D) operational objectives

E) A) and D)
F) A) and B)

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