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Levis Strauss sent one of its employees', who is fluent in Japanese, to stay at the home of a traditional Japanese family with teenage daughters. The employee disguised himself as an exchange student but was actually in Japan spying on the family and their friends to better understand how Levis jeans are used and worn by teenagers in Japan. This illustrates


A) All good observations should be disguised.
B) Observation raises ethical questions.
C) Observation is not a good research technique.
D) Structured observation is legal.
E) None of the above.

F) A) and B)
G) C) and E)

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______________ observation is used for studies in which flexibility is allowed in terms of what is noted and recorded.

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Researchers invite a group of homemakers to a specially designed model home where they are observed by other researchers posing as homemakers, who record their conversations with concealed tape recorders. This observation would be characterized as


A) Highly structured, contrived setting.
B) Unstructured, contrived setting.
C) Unstructured, uncontrived setting.
D) Structured, uncontrived setting.
E) Unstructured, undisguised setting.

F) D) and E)
G) C) and E)

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Which of the following is NOT an advantage of voice-pitch analysis over other physiological reaction measurement techniques?


A) Measures the direction of the subject's feeling.
B) Relatively less time consuming to use.
C) Requires sophisticated computer equipment.
D) Relatively less expensive to use.
E) Does not require physical connection to the subject.

F) A) and E)
G) B) and E)

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Voice pitch analysis attempts to assess the loudness with which people answer specific questions.

A) True
B) False

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The term that refers to the amount of knowledge that people have about a study in which they are participating is:


A) Disguise
B) Ethics
C) Debriefing
D) Structure
E) Mystery

F) All of the above
G) C) and D)

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A primary disadvantage of disguised research is that:


A) There is a large potential for bias.
B) The structured approach cannot be used.
C) It will be hard to undisguise the data.
D) People will change their behavior.
E) Background data is difficult or impossible to collect.

F) A) and D)
G) B) and C)

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The ability of a data collection technique to provide many types of primary data is known as


A) Breadth of scope.
B) Cost efficiency.
C) Communicability.
D) Versatility.
E) Objectivity.

F) B) and D)
G) B) and C)

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Which of the following are disadvantages of observation in a contrived setting?


A) Speeds data collection.
B) Produces lower-cost research.
C) Allows more objective measurements.
D) External validity is threatened.
E) Internal validity is threatened.

F) B) and C)
G) All of the above

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A requirement for the use of structured reporting in observational studies is:


A) Specific hypotheses about the behaviors to be observed.
B) A laboratory setting for the research project.
C) A disguised observation method.
D) A natural setting for the research project.
E) An undisguised observation method.

F) A) and D)
G) A) and E)

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A mystery shopper could be used to perform which of the following research tasks?


A) Record cleanliness of bathrooms
B) Negotiate with sellers on the price for an item
C) Ensure that children cannot buy M-rated video games
D) Record the evenness of jelly in an doughnut
E) All of the above are research tasks a mystery shopper could perform

F) A) and B)
G) A) and C)

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______________ observation studies the outcome of the behavior observed, rather than the behavior itself.

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Analysis that examines changes in the relative frequency of the human voice that accompany emotional arousal is called _.

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voice-pitc...

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A researcher wants to determine which part of a particular magazine ad is noticed first by the viewer. Which one of the following electronic/mechanical tools would be appropriate for use in this investigation?


A) Eye camera
B) Optical scanner
C) Galvanometer
D) People meter
E) Visual analyzer

F) A) and B)
G) B) and D)

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The major problem of human behavior observation is the observer.

A) True
B) False

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Observation in a laboratory (as opposed to natural) setting has the advantage of


A) Behavior is less restricted.
B) Fewer tabulation and analysis problems.
C) Better control of extraneous influences.
D) Greater external validity.
E) A laboratory setting possesses no advantages over a natural setting.

F) B) and E)
G) A) and B)

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Response latency is related to


A) The use of eye cameras.
B) Uncertainty.
C) The degree of structure in the observational method.
D) The amount of information stored in memory.
E) The degree of disguise in the observational method.

F) A) and E)
G) A) and D)

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Unstructured observation is used:


A) For studies in which hypotheses are to be tested.
B) For studies in which flexibility is allowed in terms of what is noted and recorded.
C) For studies in which the categories that will be used to analyze the situation have been specified beforehand.
D) Only for disguised studies.
E) Only for undisguised studies.

F) C) and D)
G) B) and D)

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Sometimes disguised observation is accomplished by having observers become part of the shopping scene.

A) True
B) False

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Which of the following is NOT an observation method of collecting data?


A) Mystery shopping
B) Using hidden cameras to study how shoppers select products
C) Standing next to a store display to understand how shopper select products
D) Analyzing scanner data from a store
E) Surveying shoppers to learn about product selection

F) C) and D)
G) A) and B)

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